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Rapid and far reaching

Protel has a dedicated Computer-Assisted Telephone Interviewing (CATI) facility based at our offices in Coventry. This methodology can be used across all industry sectors and is particularly useful for research where a rapid and far reaching response is required. Our telephone unit utilises sophisticated software to enable our highly trained interviewers to conduct research through structured questionnaires. Data is available in real time, for clients that need fast results. All calls are quality managed by our CATI supervisory team, to ensure that we perform to the highest standards, whilst reaching the requested sample size and quota targets.

CATI computer assisted telephone interviewing icon

sectors we cover

Consumer (B2C), Business to Business (B2B) and the Public Sector

Working with a large number of leading companies, Protel has developed an outstanding reputation for its Fieldwork services and in-depth market research and analysis, building a strong presence in these areas due to the quality of the service we deliver.