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Rapid and far reaching

Protel has a dedicated Computer-Assisted Telephone Interviewing (CATI) facility based at our offices in Coventry. The CATI approach can be used across a wide range of industry sectors and is particularly useful for research where a rapid response is required. The CATI operation utilises sophisticated software to enable interviewers to conduct structured questionnaires. All calls are quality managed by our CATI supervisory team, to ensure that we perform to the highest standards, whilst reaching our requested quota targets.

CATI

sectors we cover

Consumer (B2C), Business to Business (B2B) and the Public Sector

Working with a large number of leading companies, Protel has developed an outstanding reputation for its Fieldwork services and in-depth market research and analysis, building a strong presence in these areas due to the quality of the service we deliver.