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Transport for West Midlands Metro User Survey (PAPI)

Transport for West Midlands wanted to evaluate the impact of extending the Midland Metro tram line from Snow Hill into the heart of the city to Grand Central rail station In particular, it wanted to find out if new passengers were being attracted to the


‘Kiss and Fly’ Transport Study (CAPI/CAWI)

Protel Fieldwork were commissioned to undertake an important study at one of the largest airports in the UK, to help understand the decisions passengers make when choosing their mode of transport to travel to and from the airport

Two different approaches were undertaken to ensure a good spread of passengers


Fieldwork research identifies improvements in commercial van design – GfK Automotive (Quant/Qual)

Protel Fieldwork worked in collaboration with GfK Automotive to assess and identify how drivers of light commercial vehicles use their vans on a day to day basis The study was carried out for a global ‘volume brand’ and manufacturing company The key objective of the study was to examine


NFU Mutual listens to the ‘Voice of the Farmer’ (CATI)

NFU Mutual, the UK’s leading rural insurer, is well known for its services to the farming community and its ability to stay ‘close to its customers’ NFU Mutual has more than 320 Agents offices across the UK and has developed a close working relationship with people living and working